About your Vanilla Gift Virtual Account

Enjoy online spending power and safety with Vanilla Gift Virtual Accounts.

Trust in the safety of Vanilla Gift Virtual Accounts and use with confidence at your favorite online, phone, or mail order retailers.

Online

Shop online with Vanilla Gift Virtual Account

  1. Make sure the balance of the Vanilla Gift Card is more than the entire cost of the purchase, including taxes
    Please note: some transaction types require a hold of up to 20% above the purchase amount. See your Cardholder Agreement for more information
  2. Select 'Credit' or 'Debit' as the Payment Method (Do not select 'Gift Card')
  3. In the Payment Method section, enter the card information as you would a credit or debit card
  4. In the Billing Address section, please fill in your name and address

Via Phone

Use your Vanilla Gift Virtual Account for phone and mail order purchases

You can use your Vanilla Gift Virtual Account to make purchases over the phone or through mail order. Use your Virtual Account at phone and mail order merchants based inside the U.S. and District of Columbia where Visa debit cards are accepted, as applicable.

Get the Scoop on Vanilla Gift

Copyright © 2020  InComm. All rights reserved.

Vanilla Visa® Gift Cards are issued by TBBK Card Services, Inc., MetaBank®, N.A. or Sutton Bank, pursuant to a license from Visa U.S.A. Inc. MetaBank, N.A. and Sutton Bank, Members FDIC. See the back of your card for issuing bank. Vanilla Discover® Gift Cards are issued by The Bancorp Bank, Member FDIC. Vanilla Mastercard® Gift Cards are issued by The Bancorp Bank, MetaBank, N.A. or Sutton Bank pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Vanilla Bill Payment Prepaid Visa Cards are issued by TBBK Card Services, Inc. pursuant to a license from Visa U.S.A. Inc. Vanilla Bill Payment Prepaid Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. Cards may be used in the U.S. and District of Columbia everywhere Visa debit cards, Debit Mastercard or Discover cards are accepted. No cash or ATM access. Terms and conditions apply. See Cardholder Agreement for details. Cards are distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 912772.

Colorado, Maryland, and Texas customers: View information about addressing complaints regarding our money services business.